TrustRadius Insights
Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through …
Starting at $40 per user/per month
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What is Chartio (discontinued)?
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian…
Recent Reviews
Popular Features
- Customizable dashboards (18)7.777%
- Pre-built visualization formats (heatmaps, scatter plots etc.) (15)7.272%
- Publish to PDF (17)6.161%
- Pixel Perfect reports (14)3.636%
Pricing
Starter
$40
Cloud
per user/per month
Professional
$60
Cloud
per user/per month
Organization
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://chartio.com/product/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Chartio (discontinued)?
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
Chartio (discontinued) Features
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
BI Standard Reporting Features
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
- Supported: Pixel Perfect reports
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Integration with R or other statistical packages
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Versioning
- Supported: Report Delivery Scheduling
Chartio (discontinued) Screenshots
Chartio (discontinued) Integrations
- Amazon Redshift
- Google Analytics
- Google BigQuery
- MySQL
- PostgreSQL
- Amazon Aurora
- IBM Db2 Warehouse on-premise edition
- Google Cloud SQL
- Heap
- Heroku Platform
- MariaDB Platform
- Microsoft Azure
- Microsoft SQL Server
- Panoply
- Twilio Segment
- Snowflake
- Treasure Data
- OpenText Vertica
- VoltDB
- Workable
- Fivetran
- Amazon Relational Database Service (RDS)
- Stitch
- a Talend company
Chartio (discontinued) Competitors
Chartio (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
Frequently Asked Questions
Looker, Sisense for Cloud Data Teams, and Epicor Grow are common alternatives for Chartio (discontinued).
Reviewers rate Predictive Analytics highest, with a score of 8.
The most common users of Chartio (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through course platforms and display metrics using Chartio, making it easier to consume information and present during sprint reviews. Product Management and User Experience teams heavily rely on Chartio to assess usage on their company platform, track products purchased, revenue spent, and the number of consumers. Additionally, Chartio serves as a business dashboard for the leadership team, coordinating on Key Performance Indicators - KPIs and measuring company performance. The tool is also utilized by data analysts at Prezi to create dashboards that are viewed by almost all departments, especially product teams and marketing. Chartio is considered the number one Business Intelligence - BI tool compared to others used by reviewers.
In addition to its product tracking capabilities, managers find Chartio particularly helpful in understanding employees' productivity and identifying areas for improvement. By displaying performance metrics, the tool allows managers to easily compare employees' progress with their co-workers and track their development over time. The agile nature of Chartio enables users to effortlessly build reports and load data from both offline and online sales sources, providing valuable insights for optimizing campaigns, analyzing marketing expenditures, monitoring monthly sales, and calculating Cost Per Order - CPO.
Furthermore, Chartio facilitates cross-team sharing of data metrics by creating dashboards for customer success, engineering, and product teams. This fosters collaboration among different departments within the organization. The tool's ability to filter data by verticals allows regional managers to track metrics for each city and segment of different markets effectively. Moreover, Chartio helps streamline reporting processes for top management by creating client-facing dashboards with interactive filters.
Overall, Chartio's user-friendly interface and comprehensive features make it an invaluable tool for businesses seeking to visualize data flow, improve reporting efficiency, analyze performance metrics from diverse sources, and share real-time critical information with internal teams as well as external clients.
Versatile and User-friendly: Users found Chartio to be a highly versatile and user-friendly business intelligence tool, with many reviewers expressing their appreciation for its ease of use. The intuitive interface allows both new and experienced users to navigate the tool effortlessly, making it easier to perform tasks such as querying, filtering, and setting up charts. Some users also praised the tool's clear and lightweight design, which allows them to handle large amounts of information without feeling overwhelmed.
Extensive Database Support: Reviewers highly valued Chartio's extensive database support, including its ability to connect to various data sources. This seamless integration and accessibility were seen as major strengths of the tool. The option to connect directly to data sources enables advanced querying capabilities and provides users with accurate insights for making informed business decisions.
Responsive Customer Support: Many users appreciated the availability of comprehensive documentation and responsive customer support provided by Chartio. The helpfulness of customer support in maximizing the potential of the tool was highlighted by several reviewers. The responsiveness and willingness of the customer service team to implement solutions for specific needs were particularly commended.
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Lack of Statistical Analysis Tools: Some users have expressed that Chartio is lacking in statistical analysis tools, limiting its functionality for more complex queries and in-depth business intelligence features.
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Slow Loading Speed and Inaccurate Numbers: Users have reported that Chartio loads very slowly and the numbers it provides are not always accurate, which can be frustrating when trying to access real-time data insights.
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Convoluted Layout and Learning Curve: The layout of the software can be convoluted, leading to a learning curve for building and arranging dashboards. This has been mentioned by several users who find it challenging to navigate and customize their dashboards effectively.
Users recommend trying out all the visualizations and utilizing the personalized support offered by Chartio. They also suggest enabling the option to change PDFs of dashboards from portrait to landscape. Additionally, users advise trying out Chartio before purchasing and mention that the company is flexible when it comes to expanding the team. Users recommend having someone familiar with code and business intelligence to navigate the software effectively and suggest using Chartio to keep track of information and data. Chartio is mainly designed for users who are not strong in SQL, making it a useful tool for self-serve dashboards and data. Users also recommend Chartio for teams looking for a business intelligence tool that does not require coding knowledge. They suggest exploring other similar tools and note that Chartio has good documentation and support. Lastly, users emphasize the importance of educating the organization on how to effectively use data and having someone knowledgeable in data work on the backend.
Attribute Ratings
Reviews
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December 12, 2017
Easy to use dashboarding tool supporting many data sources
We use Chartio as our dashboarding tool at Prezi. Everyone has edit access in the organization but mostly data analysts are creating new dashboards which are viewed by almost all departments. The most frequent dashboard consumers are product teams and marketing.
Whenever we have a data question which has to be answered multiple times we usually automate it using Chartio.
Whenever we have a data question which has to be answered multiple times we usually automate it using Chartio.
- It is easy to connect your datasources and it supports over 15 different type of datasources.
- It is easy to create your first dashboards. You can learn the basics just by trying it out. It also has great documentation to find the solution for more difficult problems.
- You can save your data into Chartio's datastores. Using these datastores on your dashboards makes them super fast to refresh without querying your own database. You can set when you would like to refresh your datastores.
- I really miss usage statistics. We don't know who, when and how many times were viewing our dashboards. It is a real pain point when you have created hundreds of dashboards and you need to maintain those too which are not used any more.
- Would be nice to have version control to easily revert changes.
- Data-stores are limited to 1 million lines. Using multiple filters on a dashboards makes hard to fit into this limit.
We purchased Chartio as an internal BI tool to provide teams external to the data engineering team access to reporting data. We did this for the purpose of ad-hoc analysis. We are a smaller company, so we used Chartio to build visualizations relevant to other teams that they can access and then use in their day-to-day. For example, we would build dashboards that the customer success team could use in their QBRs. In reality, it was meant for the entire org to use, but it ended up being used by engineering and product and consumed by other teams.
- Really easy to get going. We tested many solutions - and Chartio is by far, the quickest. Took us a legitimate 30 minutes from nothing to up and running.
- Chartio visually illustrates your database structure. This is phenomenally helpful for users who need to understand how to join tables and get the data they need.
- The UI is pretty typical of other tools, so there's not an additional learning curve if you've used other BI tools. It's actually more simple than most, but still pretty similar.
- Slow - the queries aren't optimized for speed. In order to combat this, you may need to build aggregate tables for date ranges and typical calculations.
- Expensive. We negotiated down to $25k a year. That's pretty typical for BI tools, but the value ended up not being equal to $25k.
March 16, 2016
Recommend Chartio
Score 9 out of 10
Vetted Review
Verified User
Really like Chartio.
It's a great way to make SQL pretty, and great for team dashboards and goal tracking on the wall monitors. Also, the Chartio support team has been very helpful and new features are frequently rolled out. I use it primarily for productivity tracking of off-site team. For alerting suspicious activity by online customers. And we have an wall display of KPIs across all businesses being managed, and milestones to celebrate.
- Easy to get started
- Great customer support
- Frequent new features
- Better arrangement of charts within a dashboard
February 03, 2016
Getting chartty with Chartio
Score 10 out of 10
Vetted Review
Verified User
Chartio is used in the technology department as an analysis tool for our product. The graphs are also sent out in monthly product news since it displays data so nicely.
- csv export
- sql query
- Display graphs in a comprehensive way
- Easy interface
- Faster loading speed
- More customization with the dashboards
December 23, 2015
Love Chartio! Unpolished look at our take
Score 10 out of 10
Vetted Review
Verified User
It is used across our whole organization to easily and quickly understand actual data all in one place, all comparable to each other in infinite ways. Doing this with Chartio makes it so much quicker and more realistic to find the answers to so many questions.
- Building visualizations without technical knowledge; I don't know of any other way to do this as easily with anything other than social media stats.
- Good customer support - Chartio has incredible potential, but sometimes it can be hard to know how to get what you want, and their support makes that possible.
- Design - they handle a lot of information and options and it's very easily for that to get complicated and bogged down, but their design is clear and concise and lightweight, allowing you to see things clearly.
- Navigation; there are a lot of repeated process for using the tool and there is a lot of wasted time required to re-organize things or move around properly.
- More shortcuts or docs or smart suggestions to help you achieve the more complicated processes that are possible without having the full technical understanding, the way the drag and drop does for the basic stuff.
- Linking to a particular chart is still not great because you either send someone to edit mode (don't want that) or to a page full of charts, and while it's highlighted, that is not sufficient for the average person.
Score 9 out of 10
Vetted Review
Verified User
It's mainly used to analyse the marketing expenditure and get on top of the CPO and the sales per month. Chartio is a very agile tool where I can easily build the report I want. It's easy to load data from both offline and online sales.
I would say that this is the number one BI tool compared to other BI tools I've used.
I would say that this is the number one BI tool compared to other BI tools I've used.
- Intuitive for reporting and analysing on the fly.
- Can perform calculations in tables and in the data cells instead of pre-processing the data elsewhere and not only using the Chartio tool as a tool for viewing data. Not passive but active reporting and analysing which makes the tool a good core tool in any corporate BI suite.
- Chartio has a lot of usable diagrams for viewing data from new perspectives which makes our business decisions much wiser than they would be otherwise. With Chartio it's easier to have the right data at the right time for the best possible business outcome.
- If you have connected to a simple MYSQL-database which has a limited amount of requests, perhaps be able to send the database requests in sql instead of all of them at the same time. Especially if you have a dashboard build with a lot of single number KPIs.
March 20, 2015
Basic Chartio User
Score 10 out of 10
Vetted Review
Verified User
Chartio is being used to track our metrics for each city that we operate in. It is being used by our regional managers to help track different sets of data across the board for individuals that work with the company as well as segments of different markets.
- Easy to read and interpret
- Great sets of charts and graphs
- Able to export large amounts of data that can be easily used in different platforms.
- Crashes from time to time with different data pieces (this may not be Chartio's fault)
- Does not directly plug in to other parts of our system (which would be difficult to execute anyways)
March 18, 2015
Chartio reports have become core to our decision making
Score 10 out of 10
Vetted Review
Verified User
We use Chartio across the whole organization to understand our business metrics in real-time.
- Updates existing business analytics reports automatically.
- Makes it easy to create new reports on the fly.
- It would be nice if the graphical interface could do some things that currently require SQLite code.
March 18, 2015
Easy For Metrics
Score 10 out of 10
Vetted Review
Verified User
My department uses Chartio to display performance metrics. This has led to employees seeing that the time and effort they are putting in is showing for something. How easy it is to display charts and metrics has made it much easier to show employees immediately what their progress is compared to their co-workers but also over a period of time. As a manager it has made it very easy for me to understand my employees' productivity as well as identify quickly areas where we have needed to address improvement.
- Very simple to set up charts
- Automatic Updating
- Clear Metrics
- Layout sometimes can be convoluted
- Sometimes there is a learning curve
March 17, 2015
Chartio for Education
Score 10 out of 10
Vetted Review
Verified User
We're using Chartio to track progress through our course platforms. Our team is more of an R&D focused team, so we have built a number of course experiences to show how online education of the future could be more effective and engaging. As part of that, we track our metrics using Chartio, and also use Chartio to report back to our customers their own employees results in our platform.
- Directly connect to the actual data running our site.
- Allow for advanced querying, filtering, and even user based permissions to see and edit the data.
- Provide a great way to layout and communicate the data in visualizations and dashboards.
- Chartio is beginning to add more statistical analysis tools into their platform, but for now this is somewhat lacking.
- Dashboard level filters have come a long way in helping to get to the data that is really important, but there are some challenges we've had with more complex queries where we'd like to filter certain things completely out of our data for every single chart, and that one use case has been a challenge.
February 19, 2015
Great software!!
Score 7 out of 10
Vetted Review
Verified User
I like the fact that I can filter the data by a variety of different verticals. I also like that I can view the data for each campaign very quickly with a minimal number of steps. However, I cannot see the sites that are affecting delivery of campaigns immediately on the platform so I have to use other platforms to implement the information I get from Chartio. I also can't see live delivery so I have to wait until the next day to know whether changes I've made have had the desired effect. We can now optimize campaigns more efficiently as it is now easier to pull the data we need. We also now have a better idea of which campaigns most affect delivery and performance.
- Filtering data by vertical - this allows the user to see the effects of different data points.
- The ability to pull the data on to an Excel sheet - this allows further manipulation of the data and by the addition of formula etc.
- Different dashboards allow the user to view the data in different ways different users may be fond of one view over another.
- Inability to immediately act on data from Chartio through Chartio's platform means we have to use other software to implement information gained from Chartio.
- Data gained isn't live this means we can sometimes depending on the quarter be acting on less relevant data and we also cannot be as reactive because we have to wait a day before we know if our changes made based on data from Chartio is successful or not.
February 17, 2015
Very happy with Chartio - saves internal resources and time.
Score 10 out of 10
Vetted Review
Verified User
We use it internally for several things. We use it for internal management dashboards with core metrics across the entire organization. We also use it to analyze different data sets and sources without having to resort to CSV output and Excel modeling. It helps us reduce engineering overhead in building out custom dashboards, and also have real time access to critical information.
- Ease of use.
- Ease of integration.
- Simple visual layout.
- More chart options.
January 22, 2015
Unbiased Review of Chartio
Score 9 out of 10
Vetted Review
Verified User
Our organization currently has 10 seats for Chartio. We try to have 1 person in every department have a login to see the information relevant to them. It helps us measure our data metrics that are apart of our OKR's. It is also used by the Analytics department to quickly visualize and tweak written queries.
- Simplicity for certain team members that do not have experience writing SQL code. Allows them to simply drag and drop for the easiest of queries rather than having an analyst find time to write one.
- Quick visualizations of written queries with a good amount of choices for different charts. It's easy to test a query in terminal and drop it into chartio to get a quick visual.
- Partitioning dashboards so only certain users can view or edit them. I've built upwards of 15 different dashboards in Chartio and some of the information isn't always privy to certain departments.
- Seat licenses for an entire organization which are then limited to a max of 10 users in the product at a certain time. If an 11th person wants to view something, they will get a pop-up that says the max amount of users are currently using Chartio, please wait until one of them exits. Or give a list of who is currently viewing.
- Auto formatting of numbers within a set of space defined by the vertical/horizontal rulers.